BUS 599 University of Phoenix Nursing Communication Questions

I’m working on a health & medical multi-part question and need the explanation and answer to help me learn.

1Describe when you had a difficult time communicating with a patient or customer. How did you overcome this situation?

2Please describe how your skills are a match for the position you are applying for at Seattle Children’s.*

3Think of a time your work was criticized. How did you handle that problematic piece of feedback?

4 What is your desired hourly wage?

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BUS 599 University of Phoenix Nursing Communication Questions

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Introduction: As a medical professor responsible for creating college assignments and evaluating student performance, effective communication skills are crucial in both professional and personal interactions. This includes understanding and addressing the needs and concerns of patients, providing clear instructions and explanations, and offering appropriate feedback to students. Additionally, it is important to possess the necessary skills and qualifications for the specific position being applied for in order to contribute effectively to the institution’s goals and objectives.

1. Describe when you had a difficult time communicating with a patient or customer. How did you overcome this situation?
Answer: I recall an incident when I encountered a patient who was extremely anxious and uncooperative during a medical examination. Despite my attempts to explain the procedure and reassurance, the patient remained resistant and defensive. To overcome this situation, I employed active listening and empathy to understand the patient’s concerns and fears. I patiently addressed each concern and provided additional information and visual aids to help the patient better understand the procedure. Using a calm and reassuring tone, I emphasized the importance of the examination for their health and well-being, and how their cooperation was vital in achieving accurate results. Gradually, the patient’s anxiety diminished, and they became more receptive, leading to a successful examination.

2. Please describe how your skills are a match for the position you are applying for at Seattle Children’s.
Answer: My skills are well-aligned with the requirements of the position at Seattle Children’s. As a medical professor, I have extensive experience in designing and conducting lectures, evaluating student performance, and providing feedback through examinations and assignments. I have a strong command of the subject matter and a passion for teaching, which I believe is essential in creating a conducive learning environment for medical college students. Furthermore, my ability to communicate effectively, both with students and patients, allows me to contribute meaningfully to the institution’s mission of providing exceptional healthcare and education to children. I am confident that my skills and dedication make me an ideal fit for the position at Seattle Children’s.

3. Think of a time your work was criticized. How did you handle that problematic piece of feedback?
Answer: I encountered criticism when a colleague raised concerns about the structure and organization of a lecture I had delivered to medical students. Initially, I felt defensive and upset, as I had put considerable effort into preparing the lecture. However, I recognized the importance of constructive feedback in improving my teaching abilities. Instead of responding defensively, I thanked my colleague for their valuable input and asked for specific areas of improvement. This allowed me to gain a clearer understanding of their concerns and identify areas where I could enhance the lecture’s clarity and flow. I took their suggestions to heart, revisited the lecture materials, and made necessary revisions. In subsequent lectures, I actively implemented the feedback and sought further input from students to ensure their understanding and engagement. This experience taught me the importance of embracing constructive criticism and using it as a catalyst for growth and improvement.

4. What is your desired hourly wage?
Answer: The desired hourly wage will depend on various factors such as the responsibilities, workload, and market standards associated with the position. As a medical professional with a diverse skill set and considerable experience, I believe it is important to focus on the value I can bring to the organization and the impact I can make rather than solely on the hourly wage. Therefore, I am open to discussing a competitive and fair compensation package that aligns with my qualifications and the expectations of the institution.

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